Remember you are not alone - domestic abuse can happen to anyone no matter your age, race, class, culture, disability, gender, sexuality or lifestyle.

This is an excellent opportunity for an experienced Operations Manager to join The Pankhurst Trust (Incorporating Manchester Women’s Aid) and lead our Health team, a key component of which is the IRIS programme.  The post holder will be responsible for leading the MWA IRIS team, delivering IRISi (IRIS national)  domestic abuse (DA) awareness foundation and Update training to all staff, clinical and non-clinical in Manchester General Practice (GP) surgeries,  to improve their identification and referral of patients suffering domestic abuse presenting in a General Practice. The post holder will lead the city-wide programme and be responsible for building and maintaining effective relationships with commissioners, general practice teams and health partners.

The Health Lead manager is also responsible for MiDASS, embedded within the midwifery departments of 2 of Manchester’s maternity hospitals to reduce the harm of DA on mothers and their babies.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

We are looking to recruit someone who has experience of working with health care professionals leading and managing a team, risk management, safeguarding, monitoring and evaluation and service improvement. The person will demonstrate leadership and vision in managing staff and the health projects within PTMWA. These include the IRIS project working with GP surgeries and their staff and the MiDASS project based within midwifery departments.  Excellent interpersonal skills and a collaborative management style will be essential. You will be joining a strong, well-established, team with a wide and varied skill set. You will enjoy a challenge and actively participate in delivering and developing services of the highest standard. You will be expected to be involved in research, development and bid writing to sustain and grow our health offer and team.

About the role:

The main responsibilities will include:

Strategic Management by leading the IRIS and MiDASS programmes to ensure high quality one to one support services and developing and maintaining an effective working relationship with commissioners, partners and other stakeholders to achieve the best outcomes for service users. You will also represent the IRIS project at local, regional and national level.

Operational Management by ensuring high quality, effective DA awareness training is delivered to all practice staff in participating GP surgeries. You will ensure that the work of all members of the IRIS and health team meets required standards.

Leading a Successful Project by monitoring performance and evaluation of the service to measure the projects output and support the organisation to meet its contractual requirements and comply with all PTMWA policies and procedures.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £33 139.00 per annum

Duration: permanent subject to funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

To Apply:

For an informal discussion about the role please contact Elaine De Fries, Operations Director on 0161 820 8414.

Application packs can be downloaded from

 or a copy obtained by emailing: 

Application forms should be returned to: by 5pm on Friday 21st February 2020. Interviews will be on 4th and 6th March 2020

For information in alternative formats (for example, in braille, large print or an electronic format), please email

You can also contact us by telephone on: 0161 820 8414.

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