Remember you are not alone - domestic abuse can happen to anyone no matter your age, race, class, culture, disability, gender, sexuality or lifestyle.

About the role:

An excellent opportunity for an Operations Manager to join The Pankhurst Trust (Incorporating Manchester Women’s Aid) has arisen. The post holder will be responsible for managing multiple teams in the effective operational delivery of a variety of complex contracts including: A new Big Lottery funded project outreach project and a Sport England project outreach project. Reporting to the Director of Operations, the post holder will also be responsible for managing other short term projects as they arise and bidding for funding for further projects. The post holder will have responsibility for ensuring the recruitment, induction and retention of volunteers. The post holder will be expected to provide cover for the other operational managers in the organisation who manage in reach services; refuge housing management and specialist projects to support individuals who have experienced domestic and sexual abuse. The post holder will also be responsible for the development, implementation and management of new projects and services. 

We are looking to recruit someone who has experience of leading and managing an operational team, risk management, safeguarding, monitoring and evaluation, service improvement and housing management. The person will demonstrate leadership and vision in managing staff groups and major projects. Excellent interpersonal skills and a collaborative management style will be essential.

You will be joining a strong, well established, team with a wide and varied skill set.

Duration: 31st January 2022
Hours: 35 hours per week
Salary: £32 811 per annum

This role is open to female applicants only and is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1. 

About us: The Pankhurst Trust (Incorporating Manchester Women’s Aid) is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We offer support by providing safe accommodation, specialist support services and by working in partnership with other agencies. In addition to our domestic abuse services, we deliver a range of services from our base at the Pankhurst Centre including a women’s drop-in, and heritage centre in recognition of the achievements of Emmeline Pankhurst and her daughters.

Our domestic abuse services are accredited by the Women’s Aid National Quality Standards (Stage 1) and our IDVA and Outreach services recently secured SaveLives Leading Lights Status.  

We offer: employer’s contributory pension scheme, 25 working days annual leave, birthday leave (after 12 months service), training programme and cycle to work scheme.

PTMWA is an equal opportunities employer and welcomes applications from all sections of the community.

To Apply:

For an informal discussion about the role please contact Elaine De Fries, Operations Director on 0161 820 8414.

Application forms should be returned to: by 5pm on Friday 22nd February 2019. Interviews will be on 27th and 28th February 2019


For information in alternative formats (for example, in braille, large print or an electronic format), please email

You can also contact us by telephone on: 0161 820 8414.



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